Refund and Returns Policy
At Coeur Cult Core Clothing, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward refund and returns policy to make the process as easy as possible for you.
Refunds
We offer refunds on items that are returned within 30 days of purchase. To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition that you received it. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and notify you of the approval or rejection of your refund.
If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your bank or credit card issuer.
Returns
To initiate a return, please contact our customer service team at [contact email or phone number] to request a return authorization. Once you receive authorization, please package the item securely and include a copy of your proof of purchase. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Please send your return to:
[Coeur Cult Core Clothing Returns]
[Address]
[City, State, Zip Code]
Exchanges
If you would like to exchange an item for a different size, color, or style, please contact our customer service team to arrange the exchange. Exchanges are subject to availability.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately so that we can resolve the issue for you. We may ask for photos of the damaged or defective item to assist with our investigation.
Final Sale Items
Please note that final sale items are non-refundable and cannot be returned or exchanged.
Contact Us
If you have any questions about our refund and returns policy, please don’t hesitate to contact us at [contact email or phone number].
Thank you for shopping with Coeur Cult Core Clothing. We appreciate your business and are here to assist you with any concerns you may have.